Mural
Mural is an enterprise collaboration platform used by global organizations to facilitate workshops, planning rituals, and distributed teamwork through shared digital workspaces and collaborative workflow systems. The company had reached a $2B valuation and supported thousands of enterprise teams across companies including IBM, Microsoft, SAP, and Atlassian.
Year
2021
Client
Mural
Website
Mural.coContribution
I designed enterprise discovery and onboarding flows for Mural's Experts on Demand initiative, conducted research with enterprise prospects and Mural's sales team, and helped shape a new user experience for expert-assisted workflows.
Problem Statement
Mural's enterprise collaboration ecosystem already supported shared workspaces, templates, and cross-functional planning — but lacked a structured path for expert-assisted onboarding and discovery for new enterprise clients.